Q: I want to buy your M4P to MP3 Converter. but I am a bit confused about the price as the website says 39.95 USD but when I click Buy Now the next page shows a price of $48.78. Where is the problem?

A: All prices are in USD. Taxes may apply. Prices may be different in other countries, depending on taxes. VAT-registered businesses can supply their VAT number when ordering to avoid this.

Q: What is the difference between free version and full version?

A: The difference is that the free version of M4P Converter for Mac can convert only 3 minutes for each file while the full version has no such limit.

Q: After the conversion is complete, the output folders were created, but there was no output MP3 file. How to fix this?

A: Please reboot your computer and that should resolve the issue.

Q: Is M4P to MP3 Converter compatible with macOS Ventura?

A: Yes. The latest version of M4P to MP3 Converter is fully compatible with the latest macOS Ventura 13.1. and We will always keep up to date with the latest macOS, iTunes and Music app.

Q: I received an error message: M4P to MP3 Converter can’t be opened because Apple cannot check it for malicious software. How to fix this?

A: Please go to Finder on your Mac, locate the app you want to open. Control-click the app icon, then choose Open from the shortcut menu. and then click "Open" button in the pop-up window. This will open the app.

Q: my iTunes was updated to 12.12, and then M4P to MP3 Converter has stopped working. how to fix this?

A: The solution is to download the latest version of M4P to MP3 Converter v7.0.5 and reinstall it.

Q: After update iTunes to 12.12, M4P Converter does not convert any more. How to fix this?

A: Versions up to 6.9.3 do not run correctly on iTunes 12.12, please upgrade to the latest version 7.0.5 instead.

Q: I keep getting error message saying error connecting to XPC Helper. How to fix this issue?

A: Fix is pretty simple: Please download the XPC Helper file here. and copy the XPCHelper folder to your desktop, and then Open the terminal, and in the terminal run input the following command:
sudo/Users/XXXXX/desktop/install-2/install.sh (Note: Please replace XXXXX with your computer user name)
After executing the command, Re-launch the M4P to MP3 Converter and that should resolve the issue.

Q: I keep getting an error message that says “iTunes is not running and needs to relaunch”. How to fix this?

A: The latest version has fixed iTunes relaunch issue. Please make sure that you are using the version 7.0.3. If not, you can download the latest version here.

Q: Does M4P Converter for Mac support converts newly released Apple Music or simply the old iTunes M4P files with DRM protection?

A: Yes, It supports both new Apple Music M4P files and the old iTunes M4P songs.

Q: I am getting a lot of “Play Error” messages when trying to convert M4P to MP3 format.

A: Please make sure that the audio needs to play through the internal speakers and not your external ones. The solution is switching to internal speakers and then begin the conversion process again.

Q: When i click on convert the track plays in iTunes but the M4P Converter software does not show the progress at all. how to fix it myself.

A: Make sure that the audio track needs to play through the Mac's speakers, If you switching to internal speakers It will work fine.

Q: Does M4P Converter for Mac support converting iTunes video to MP3?

A: Yes. It can convert any iTunes video to unprotected MP3 file. PS: If you want to convert iTunes movies to a DRM-free video format, please refer to DRM Video Converter.

Q: I need to convert M4P files to MP3 & it keeps coming up with an error asking me for an old Apple ID password which is no longer valid. how to fix this?

A: If your computer is not authorised then the M4P files cannot be converted. The solution is to login to the iTunes store and authorise your computer.

Q: I followed the directions and get "converting: (1/1200) wait" and nothing happens?

A: I suggest that you shold only convert a few music files at first. you had better not convert 1200 files at the same time.

Q: Which kind of audio could be converted?

A: All the audio that could be played on your iTunes, could be converted by our software, including music files you purchased from Spotify, Rdio, Pandora, iTunes or Apple Music, audiobooks you bought from iTunes and Audible, etc.

Q: Is there faster way to convert my iTunes music?

A: You may set a custom speed for audio converting, from 1X to 16X. The conversion speed is up to 16X faster. (Note: limited to 1X speed to convert M4P Music under macOS 10.13 High Sierra and 10.14 Mojave).

Q: Is my order secure?

A: Yes. It is 100% secure to download and purchase M4P to MP3 Converter through this website.

Q: What is your update policy?

A: All updates are free of charge. and FREE lifetime upgrades.

Still have a question?

Email us directly at support [at] m4p-to-mp3-converter.com